Security

After deleting an old user, how to troubleshoot splunkd.log "ERROR UserManagerPro - Could not get info on non-existent user="oldemployee""?

jravida
Communicator

Hi folks,

Someone left my company, who had been experimenting with Splunk, so I went ahead and deleted their account. Now my splunkd.log is filling up with:

ERROR UserManagerPro - Could not get info on non-existent user="oldemployee"

Every 30 seconds it logs this.
I went ahead and tried this solution, and restarted Splunk, but they persist:
http://answers.splunk.com/answers/62380/splunk-searches-from-deleted-users.html

I also combed through saved searches, but I don't see anything that happens that frequently, and nothing is ascribed to the old user.

Is there any place I can look to sort this out?

Tags (2)
1 Solution

stephane_cyrill
Builder

HI, here is your solution

answers.splunk.com/answers/70946/how-does-splunk-manage-ldap-or-ad-user-created-objects-if-the-user-is-no-longer-active.html

If you see many errors about missing user in the
splunkd.log, this is because deleted LDAP users
still own objects in splunk, by example a
scheduled search.
and you should clean it
Delete the objects/profile or migrate them to
another user or an app. See answer at the link provided.

View solution in original post

stephane_cyrill
Builder

HI, here is your solution

answers.splunk.com/answers/70946/how-does-splunk-manage-ldap-or-ad-user-created-objects-if-the-user-is-no-longer-active.html

If you see many errors about missing user in the
splunkd.log, this is because deleted LDAP users
still own objects in splunk, by example a
scheduled search.
and you should clean it
Delete the objects/profile or migrate them to
another user or an app. See answer at the link provided.

Get Updates on the Splunk Community!

Join Us for Splunk University and Get Your Bootcamp Game On!

If you know, you know! Splunk University is the vibe this summer so register today for bootcamps galore ...

.conf24 | Learning Tracks for Security, Observability, Platform, and Developers!

.conf24 is taking place at The Venetian in Las Vegas from June 11 - 14. Continue reading to learn about the ...

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...