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- Re: Why am I getting error "Splunk.License: failed...
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We started using Splunk's Free version to see how powerful this tool was and the expected happened. The license was about to expire. We contacted Splunk, we paid for the license, I added the license (before expiring) to our Splunk instance, and everything was working fine. Some time passed and the license expired. I tried adding the license again and now, I'm getting the following message:
Bad Request — In handler 'licenses': Splunk.License: failed to add because: license is expired
Any ideas? Thanks!
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"I tried adding the licence again."
Once it's expired it's expired. Licences run for a fixed period. They cannot be re-used.
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"I tried adding the licence again."
Once it's expired it's expired. Licences run for a fixed period. They cannot be re-used.
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Sorry for late response. Thanks for the help.
I requested a reset license, and that solved the problem, which was caused by license violations.
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You need to upgraded your Splunk from Free to Enterprise.
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You paid for a license or you asked for a free extension? It seems like you got the latter. A paid license never expires and if you have a limited license (free extension), once the date is past the end-date of the license, it cannot be reinstalled.
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It's not true to say a paid licence does not expire. It IS possible to purchase a perpetual licence, but they don't come cheap (and they still have an expiry date, just one that's 20 years or so hence). Ordinarily paid licencing expires annually.
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That is true, there is a subscription model now but as far as I know, it is far less commonly purchased and it would not expire in just a few weeks/months like this one did.
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Thanks for the reply.
No, we started using a free version of Splunk and then, we paid for a new license. We added the paid license to our Splunk instance and it still expired.
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You said "Some time passed and the license expired." Did you request/purchase new license after that and trying with newly purchased license OR trying with old?
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