Installation

Can't get free license

Inessa
New Member

Hello,

I installed Splunk at 26.09.2013, than I didn't login to my Splunk web-interface for a long time. And now I login at it and see that my enterprise trial license expired at 21.01.2014. I navigated to Settings > Licensing, in section Installed licenses I saw that Splunk Free license is installed and it's expiration time is 2038-01-19 07:14:07+04:00. Than I click Change license group and switch my license type to free from enterprise. Then I returned to Settings > Licensing and saw that my license type became free instead of enterprise, but it expiration time still Jan 21, 2014 7:27:19 AM. Please tell me how I can prolong my free license? Thanks in advance.

Tags (1)
0 Karma

Inessa
New Member

Does anyone know why after switching to Free license group the expiration date didn't change?

0 Karma

Inessa
New Member

Does anyone know why after switching to Free license group the expiration date didn't change?

0 Karma

Inessa
New Member

Yes, I restarted Splunk after license group changing.

0 Karma

aelliott
Motivator
0 Karma

Inessa
New Member

Thanks for your replay, I uninstalled my Splunk, downloaded the latest version and install it again. Then I switch my license from enterprise trial to free according this instruction: http://docs.splunk.com/Documentation/Splunk/6.0.2/Admin/MoreaboutSplunkFree#How_do_I_switch_to_Splun.... But the expiration date is still May 2, 2014 7:25:13 AM i.e. I'll be forced to reinstall Splunk after 2 months.

0 Karma

somesoni2
Revered Legend

Did you restarted after it?

0 Karma
Get Updates on the Splunk Community!

Stay Connected: Your Guide to May Tech Talks, Office Hours, and Webinars!

Take a look below to explore our upcoming Community Office Hours, Tech Talks, and Webinars this month. This ...

They're back! Join the SplunkTrust and MVP at .conf24

With our highly anticipated annual conference, .conf, comes the fez-wearers you can trust! The SplunkTrust, as ...

Enterprise Security Content Update (ESCU) | New Releases

Last month, the Splunk Threat Research Team had two releases of new security content via the Enterprise ...