Hello.
Please help me....
I failed to get the table "sys_audit_delete" via Splunk Add-on for ServiceNow.
I succeeded in getting "sysevent"and"sys_update_xml".
I found the following error in "splunk_ta_snow_main.log"
What kind of error is this? (SSLError: ('The read operation timed out',))
What should I do ?
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2020-03-10 12:03:18,680 ERROR pid=2056 tid=Thread-23 file=snow_data_loader.py:do_collect:177 | Failure occurred while connecting to https://●●●●●●.service-now.com/api/now/table/sys_audit_delete?sysparm_display_value=all&sysparm_limit=1000&sysparm_exclude_reference_link=true&sysparm_query=sys_updated_on>=2020-02-25+00:00:00^ORDERBYsys_updated_on. The reason for failure=Traceback (most recent call last):
File "C:\Program Files\Splunk\etc\apps\Splunk_TA_snow\bin\snow_data_loader.py", line 169, in _do_collect
"Authorization": "Basic %s" % credentials
File "C:\Program Files\Splunk\etc\apps\Splunk_TA_snow\bin\Splunk_TA_snow\httplib2_helper\httplib2_py2\httplib2__init.py", line 2135, in request
cachekey,
File "C:\Program Files\Splunk\etc\apps\Splunk_TA_snow\bin\Splunk_TA_snow\httplib2_helper\httplib2_py2\httplib2__init.py", line 1796, in _request
conn, request_uri, method, body, headers
File "C:\Program Files\Splunk\etc\apps\Splunk_TA_snow\bin\Splunk_TA_snow\httplib2_helper\httplib2_py2\httplib2__init_.py", line 1737, in _conn_request
response = conn.getresponse()
File "C:\Program Files\Splunk\Python-2.7\Lib\httplib.py", line 1121, in getresponse
response.begin()
File "C:\Program Files\Splunk\Python-2.7\Lib\httplib.py", line 438, in begin
version, status, reason = self._read_status()
File "C:\Program Files\Splunk\Python-2.7\Lib\httplib.py", line 394, in _read_status
line = self.fp.readline(_MAXLINE + 1)
File "C:\Program Files\Splunk\Python-2.7\Lib\socket.py", line 480, in readline
data = self._sock.recv(self._rbufsize)
File "C:\Program Files\Splunk\Python-2.7\Lib\ssl.py", line 772, in recv
return self.read(buflen)
File "C:\Program Files\Splunk\Python-2.7\Lib\ssl.py", line 659, in read
v = self._sslobj.read(len)
SSLError: ('The read operation timed out',)
.
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