We have a fresh ITSI install and have configured the OS Module requirments to serveral Windows and Unix hosts. Data is coming back for all servers. We have defined Services based on the Entities (host) and default OS Module KPIs. However, when we want to view the OS Host Details, we could not get the link to bring it up as described here.
ITSI Access Entity Details
http://docs.splunk.com/Documentation/ITSI/2.5.2/IModules/ITSIModuleFeatures#Access_Entity_Details_page
Instead of OS Host Details we are getting the message - Failed to retrieve entity rules due to some errror, see console for details.
Note that I have enabled overlays for each of the swim lanes.
Also, this may be related. In the Entity Details from Service Details page, Modules list is empty. See below.
What should i be checking?
thanks
... View more