Hi Hunter,
Thanks for your reply. Actually the issue here is I am able to create an incident successfully when the event occurs but when I navigate into the splunk remedy app and in alerts view I am seeing "There are no fired events for this alert". But already an incident has been triggered for the event but splunk not recognizing it.
Attached the snapshot for reference.
Thanks
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Hi,
I have created an alert and used splunk add on for Remedy to trigger incidents. Since I made few changes to API used based on our Remedy API the incidents are getting created but still in Splunk it shows "There are no fired events for this alert". May I know how this fired events are captured in splunk add on for remedy for alerts.
Thanks
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Hi , Now I am getting below error. Could you please help me how to solve this.
Encountered the following error while trying to update: Splunkd daemon is not responding: (u"Error connecting to /servicesNS/nobody/Splunk_TA_remedy/apps/local/Splunk_TA_remedy/setup: ('The read operation timed out',)",)
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I am getting the following error while configuring the Remedy details in Splunk. Could you please help me how to configure this?
Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/Splunk_TA_remedy/remedy_input_setup/remedy_account/remedy_account
Remedy Server URL
https://remedy-x.y.com/arsys
AR System Server : hostname
username & password.
Thanks
Sasivarnan
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