Hi All,
We are integrating Splunk with Service Now. Till now we have followed below steps:
Installed Splunk Add-on for ServiceNow on our Splunk instance
Entered service now configuration and proxy details to setup connection with Service Now
Created new index with incident table of service now
scheduled the index to refresh data after every 120 secs
After all these steps, we are still are able to pull the data from Service Now using the index and getting below error -
HttpListener - Socket error from 127.0.0.1 while accessing /servicesNS/nobody/Splunk_TA_snow/apps/local/Splunk_TA_snow/setup: Winsock error 10053
Encountered the following error while trying to update: Splunkd daemon is not responding: (u"Error connecting to /servicesNS/nobody/Splunk_TA_snow/apps/local/Splunk_TA_snow/setup: ('The read operation timed out',)",)
What could be the possible reason for this kind of error and how can we verify that we have successfully made the connection with Service Now?
What could be the further steps to resolve this issues.
Appreciate your help on this issue....
Regards,
Amit
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