Hi @ITWhisperer , so, I need only those bookingId which are available here: Netconnect log: <myapp.com.sys.BillingLogger.logResponse(?:?):stage=final; type=payment; service=PaymentCollect; processor=sourcejet; method=refund; itemType=F; status=failed; latency=602; payMode=Card; CardType=visa; bookingId=91113274385; error='Decline - Generic Error. No other information provided'> and NOT here: Sourcejet log: <myapp.com.sys.BillingLogger.logResponse(?:?):stage=final; type=payment; service=PaymentCollect; processor=sourcejet; method=refund; itemType=F; status=failed; latency=602; payMode=Card; CardType=visa; bookingId=91113274385; error='Decline - Generic Error. No other information provided'> what it means is, the sourcejet processor is the primary processor for refund process and in case of any system error or network glitch; the app makes a retry using the backup processor(netconnnect). Also, there are certain refund requests which gets processed through netconnect only and for such transactions/refunds there will be only one entry. so, is there any way to fetch the bookingId's which are available in netconnect log only. both the logs are identical except the except the processor field value, it would be either 'netconnect' or 'sourcejet' let me know if you need more details. thank you!
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