I am using both the email and the "run a script" methods of passing alert info to other products or people. I have info stored in the alert description field that is used for alert escalation. I can pass that in the body of the email by inserting the token $description$ . I need to be able to get the description into one of the 8 variables that are passed to the script when it is run to pass it to my enterprise message console. How can I do that? I am already using SNMP successfully, but the 8 variables do not contain the description of the alert.
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