The best way to get a Splunk.com account disabled, is to call into the Support Call Center (855-SPLUNK-S or 855-775-8657) and request that their account to be disabled. Once an account is disabled, then that account is gone for good.
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You can call into the Support Line - 866-SPL-UNKS and someone can assist you. If you have someone from your company already on the entitlement, they can open up a case to have you added.
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