You're free to ask your question here, but if you want to get an answer from Splunk's support folks I'd go to the main Splunk website > Support > Support Portal and that will let you open a case with them.
I'd include the link to their support portal (hosted by Sales Force) but I'm too new and can't link to external sites yet. 😞 ( https://splunk.my.salesforce.com/home/home.jsp )
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