Nick, I would welcome that change, an easy tool to view concurrent call utilization over time for a gateway would be fantastic, we could really use that for accurate billing, trending, and forecasting for migrating offices off their existing service to SIP trunking, which we will then need to monitor as well to ensure appropriate utilization of calls based on calling party number partition or the like.
I saw that search you mentioned earlier, but it still wasn't giving the accurate counts I was looking for. For instance, our Austin office shows 47 events on thursday at 1pm over their gateway, but they only have a single PRI, so there's no way they had that many concurrent calls at 1pm. Also the search parameters only included CDR records, not both, and just the gateway in question, more concerned with the count at this moment than the quality of the call.
My company is looking at purchasing a larger splunk setup (more than just CDR) with Nick's CDR app too, but we need to get canned searches and a dashboard setup so that even the bean counters can pull meaningful information at a glance. CDR was just the least amount of data to poll that would payoff quickly.
Foster, I appreciate the input, the problem is that I'm looking for specifics at one interval, but still need the whole as well, so the full day's report, with accurate active concurrent calls at minute X, not just minute X's details. Don't know how clear that is... 😕
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