Halo,  i have problem when start splunk, it's no problem before, but when i try to restart the splunk, it just show warning and the web interface cannot be accessed   and when i check the log with ERROR, it just show this  and here the picture when i try to check the splunk service status   anyone can help? ... View more

Hi, i have an 500 internal server error when accessed licensing  page, and this is show on the log: 2023-08-07 13:39:01,536 ERROR [64d09185547fa7f0295810] __init__:370 - Mako failed to render:  Traceback (most recent call last):   File "/opt/splunk/lib/python3.7/site-packages/splunk/appserver/mrsparkle/controllers/__init__.py", line 366, in render_template     return templateInstance.render(**template_args)   File "/opt/splunk/lib/python3.7/site-packages/mako/template.py", line 476, in render     return runtime._render(self, self.callable_, args, data)   File "/opt/splunk/lib/python3.7/site-packages/mako/runtime.py", line 883, in _render     **_kwargs_for_callable(callable_, data)   File "/opt/splunk/lib/python3.7/site-packages/mako/runtime.py", line 920, in _render_context     _exec_template(inherit, lclcontext, args=args, kwargs=kwargs)   File "/opt/splunk/lib/python3.7/site-packages/mako/runtime.py", line 947, in _exec_template     callable_(context, *args, **kwargs)   File "/opt/splunk/share/splunk/search_mrsparkle/templates/layout/base.html", line 15, in render_body     <%self:render/>   File "/opt/splunk/share/splunk/search_mrsparkle/templates/layout/base.html", line 21, in render_render     <%self:pagedoc/>   File "/opt/splunk/share/splunk/search_mrsparkle/templates/layout/base.html", line 95, in render_pagedoc     <%next:body/>   File "/opt/splunk/share/splunk/search_mrsparkle/templates/layout/admin_lite.html", line 92, in render_body     ${next.body()}   File "/opt/splunk/share/splunk/search_mrsparkle/templates/licensing/overview.html", line 209, in render_body     % if hard_messages['cle_pool_over_quota'] is not None and hard_messages['cle_pool_over_quota']['count'] is not None and hard_messages['cle_pool_over_quota']['count'] >= stack_table[0]['max_violations']: KeyError: 'cle_pool_over_quota'     any help for that? ... View more