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ArifV

Here are a few questions from the session (get the full Q&A deck and live recording in the #office-hours Slack channel): Q1: Can you explain data dropping? Docs: Impact and benefits of dropping data Q2: What are some best practices for monitoring license activity across Observability Cloud, such APM, RUM and Synthetics? Subscription Usage page under Settings Monthly, Hourly, Custom metrics reports IMM Entitlements APM Entitlements RUM Entitlements Synthetics Run Counts - synthetics.run.count

ArifV

Howdy Splunk Community! Over the past few months, we’ve had a lot going on in the world of Splunk Application Performance Monitoring (APM) that we wanted to share. Let’s get to it! APM Community Office Hours Recap We recently hosted two terrific Community Office Hours sessions on Splunk APM. Over 60 Splunk customers joined, and we were able to address 30 of their questions, with keen insights and live demos from Product Managers, Harnit Singh and Aunsh Chaudhari, and Observability Specialist, Derek Mitchell. We covered a ton of relevant topics, including debugging microservices, auto-instrumenting the Splunk OpenTelemetry Collector, and setting up customized APM dashboards. If you weren’t able to attend, you can view the session recordings and slide decks (with the full Q&A) below! Session #1: Recording | Deck Session #2: Recording | Deck New APM Features Service Level Objectives Splunk released native Service Level Objective management in Splunk Observability Cloud earlier this quarter. This helps standardize the measurement of the reliability and performance of APM services so that they are meeting customer expectations and driving business success. This feature provides a built-in framework to set and measure clear performance goals for your services, with simple alerting to notify the correct people if you are in danger of missing your targets. Explore our documentation to learn more, and start using SLOs in Observability Cloud today. Integrated Trace Views We are also excited to share APM Integrated Trace Views, another new feature that saves time and reduces complexity by providing a more intuitive way to view span metadata. Users can navigate seamlessly between the back-end trace and front end session by placing span and trace information side-by-side on one “pane of glass.” Check out our documentation to learn more! Heatmap for APM Trace Analyzer Now available in APM Trace Analyzer, the new heatmap shows a trend of traces by duration and request rate over a specified time range. With this visualization, you can view latency patterns and identify slowness in your full-fidelity trace data. There is no additional setup or configuration required, so you can begin using this right away! As always, you can refer to our documentation for more info. Cheers!

ArifV

Here are a few questions from the session (get the full Q&A deck and live recording in the #office-hours Slack channel): Q1: How do I configure the yaml for APM including any performance best practices? OpenTelemetry Collector configuration is stored in a YAML file and specifies the behavior of receivers, processors, exporters, and other components. The Splunk Distribution of the OpenTelemetry Collector comes with a default configuration that can be modified as needed for your environment. It can be helpful to visualize collector configuration using a tool such as OTelBin. Documentation: Configure the Collector for Kubernetes with Helm Collector for Linux default configuration Collector for Windows default configuration OTelBin Q2: Can we generate a component call flow? Splunk automatically generates a service map showing the dependencies and call flow among your instrumented and inferred services in APM. The map is dynamically updated based on your selections in the time range, environment, workflow, service, and tag filters. You can use the service map to identify dependencies, performance bottlenecks, and error propagation. Documentation: View dependencies among your services in the service map Q3: Can you cover AlwaysOn Profiling for .Net? To activate AlwaysOn Profiling, set the SPLUNK_PROFILER_ENABLED environment variable to true. To activate memory profiling, set the SPLUNK_PROFILER_MEMORY_ENABLED environment variable to true after activating AlwaysOn Profiling. Documentation: Activate AlwaysOn Profiling (.NET) Q4: How can we get SQS to integrate into a trace for APMs? For some languages, this is included with auto-instrumentation. For example, OpenTelemetry Java instrumentation includes support out-of-the-box for the AWS SDK, which automatically instruments calls to SQS. You can search the OpenTelemetry registry to find details regarding SQS support with other languages. Documentation: https://github.com/open-telemetry/opentelemetry-java-instrumentation/tree/main/instrumentation/aws-sdk https://opentelemetry.io/ecosystem/registry/?s=sqs&component=&language= Q6: Can you touch on API performance and availability? Create availability SLOs in o11y Cloud Documentation: https://docs.splunk.com/observability/en/alerts-detectors-notifications/slo/create-slo.html#measure-and-track-your-service-health-metrics-with-service-level-objectives-slos Live Questions: Q1: How do I know which attributes to use for breaking down the service map? Blog: Up Your Observability Game with Attributes Docs: Instrument your application code to add tags to spans Docs: Filter spans within a particular trace Q2: Do we need to set both Profiling variables for auto instrumentation as well ? Yes. To enable AlwaysOn Profiling with Zero config auto-instrumentation you can add the following parameters to enable CPU and memory profiling: --enable-profiler --enable-profiler-memory Docs: Activate AlwaysOn Profiling Q3: Can I create customized variables and filters for APM Dashboards? Documentation: Customize Dashboard Filters

ArifV

Drop your issue in the replies and we will help you track down the best solution.

ArifV · ‎01-22-2024

In 2023, we were routinely reminded that the digital world is ever-evolving and susceptible to new disruptions. At Splunk, it's our mission to help our customers use our products more successfully to build greater digital resilience. So to kick off the new year, we are excited to offer new onboarding toolkits and learning tracks to help you master our products! What are the onboarding toolkits? The Onboarding Toolkits for Platform, Security, and Observability have been thoughtfully designed to introduce you to the Splunk resource ecosystem, as well as offer a roadmap for how best to start using your product(s). These toolkits highlight three stages for successful onboarding: setting a strong foundation, adding your first use cases, and then maximizing value from your product(s). . Security Onboarding Toolkit Observability Onboarding Toolkit Platform Onboarding Toolkit Curated learning tracks Within these toolkits, we’ve included new learning tracks, organized by both role and difficulty. Our education team has put together some amazing courses to help you deepen expertise and deliver results, including a ton of free options. Whether you’re a developer, security pro, or Splunk administrator, these tracks can help you find courses that are best suited to your needs. . . Learning tracks for Security Learning tracks for Observability Learning tracks for Platform Cheers, Arif Virani, Splunk Customer Success

ArifV · ‎04-24-2023

The Mission Possible: Splunk Adoption Challenge concludes this Sunday, April 30, and there is still time to gain valuable Splunk knowledge, earn prizes, and beat the game! For those not briefed on the mission, the challenge launched last month and is a fun way to engage with instructional Splunk content. We have seen some amazing participation from our Splunk Community so far, with hundreds of people entering and 54 absolute rock stars completing the game and earning Double-0-Splunk Status. Remember - the first 200 people to complete multiple levels of the challenge are guaranteed a $25 Splunk store gift card, and anyone who finishes will be eligible for 1 of our 3 grand prizes - a Nintendo Switch, a MetaQuest 2, or a Nebula Projector. (Check out our T&C for more details.) A few helpful tips and reminders: 1) This challenge is designed for *newer Splunk users* but is open to everyone! Hopefully, there is relevant content for veterans as well, but just something to keep in mind. 2) You’ll begin as a rookie Recruit, trying to crack case files so you can progress all the way to earn the status of Double-0-Splunk agent. 3) In order to crack case files, you need to interact with certain pieces of content designed to help you build key Splunk skills. As you complete each of these activities, you’ll earn points and progress through the three levels of the game, which you can track along the progress bar at the bottom of the page. 4) Join our Mission Possible: Splunk Adoption Challenge User Group Hub to connect with other players, get leaderboard updates, and receive limited edition Splunk Community badges. That's it! Time is running out, so enter the challenge and get to cracking cases. Good luck, agents!

ArifV · ‎10-19-2022

Hey, thanks for flagging this. The domain https://experience.splunk.com will always redirect to splunk.com, but the sub-domains that include the name of the product area in the url (security, observability, platform) should all take you to the correct page.

ArifV · ‎10-14-2022

Hey Rich, good question! We actually built these sites on a 3rd party platform as we are working on incorporating some cool features that will make them more gamified and personalized in the future. We think this will create a more meaningful experience for our users, and we'll be sure to share these updates when they are ready. Because of that, you have to log in separately, but you should only have to one time. Please let us know if you're running into any issues! Thanks.

ArifV · ‎10-14-2022

Hello Splunk Practitioners! In June, Splunk Customer Success introduced Product Adoption Boards - one each for Platform, Observability, and Security. These are new tools that curate the most valuable content and resources across the Splunk landscape all in one place. These are designed specifically for Splunk practitioners and include recommended use case guidance from Lantern, the most valuable "Tech Talk" webinars, product video tours, essential .conf sessions, and much more. Hot off the presses, we’re excited to share some fresh content updates from every corner of the Splunk universe. If you’re one of the thousands of visitors who have already put this page to use, welcome back! We hope you like the changes we’ve made. If you’re new here, we hope you return early and often. There is a ton of content in here to help you gain the most value from your Splunk products. Security Adoption Board Top Picks for this Quarter Security (register once for free, unlimited access to all 3 boards!) Navigate to the “What’s New ” tab for: The super popular .conf22 session on how to Automate 5 basic security processes in Splunk SOAR in less than 30 minutes! Video product tours of SOAR and Enterprise Security, with step-by-step guidance to help you level up your skills Security solution guides, for a comprehensive overview of how you can use Splunk to bolster your security posture Platform (register once for free, unlimited access to all 3 boards!) We’ve curated the cream of the .conf22 Platform crop in the “What’s New” Tab, available for you on-demand and packed with expert guidance you can use immediately. Learn how to build Splunk Dashboards like a pro, with step-by-step instructions, working examples, and inspiration to learn what’s possible. Want to have the power of Splunk in the palm of your hand? Dive into Splunk Mobile content, including a series of 60-second “how-to videos” designed to get you up to speed quickly. Observability (register once for free, unlimited access to all 3 boards!) Check out these two highly rated Observability .conf22 sessions! How We Use Splunk AlwaysOn Profiling to Monitor and Troubleshoot our Monolithic Services: Whistic's Experience Extending Observability to Modern Application and Deployment Methods: Accelerated Application Modernization on AWS Curious how OpenTelemetry can make Observability easier? Listen to our own Greg Leffler on the Stack Overflow podcast, as he discusses how to build an observable system to improve your UX. Want a framework that covers the full end-to-end Observability workflow? The Observability Use Case Explorer provides use cases and best practice-guidance across your entire stack. New to Splunk? Navigate to “The Essentials” tab on any board for suggested starting points with a variety of Splunk resources and to “Recommended Use Cases” for prescriptive, business outcome-focused guidance. Want to make a content request? Let us know here! Happy Splunking! — Arif Virani, Customer Success Product Marketing

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