Splunk IT Service Intelligence

Unable to delete services in ITSI

ewan000
Path Finder

I have 264 services I can't delete.

If you delete them through the UI or API they recreate themselves after a matter of seconds.

If you edit them the changes are undone.

0 Karma

esnyder_splunk
Splunk Employee
Splunk Employee

It's possible you have some things in your itsi refresh queue that is stuck and updating your services.

Check the ITSI refresh queue (https://{{url}}:8089/servicesNS/nobody/SA-ITOA/storage/collections/data/itsi_refresh_queue) and see if you have any jobs running you are not expecting. You can clear out the refresh queue then try to delete services and see if that keeps the services deleted.

You can also try to delete services through the REST API.

jshih_splunk
Splunk Employee
Splunk Employee

It's possible you have some things in your itsi refresh queue that is stuck and updating your services.

Check the ITSI refresh queue (https://{{url}}:8089/servicesNS/nobody/SA-ITOA/storage/collections/data/itsi_refresh_queue) and see if you have any jobs running you are not expecting. You can clear out the refresh queue then try to delete services and see if that keeps the services deleted.

You can also try to delete services through the REST api.

0 Karma
Get Updates on the Splunk Community!

Stay Connected: Your Guide to May Tech Talks, Office Hours, and Webinars!

Take a look below to explore our upcoming Community Office Hours, Tech Talks, and Webinars this month. This ...

They're back! Join the SplunkTrust and MVP at .conf24

With our highly anticipated annual conference, .conf, comes the fez-wearers you can trust! The SplunkTrust, as ...

Enterprise Security Content Update (ESCU) | New Releases

Last month, the Splunk Threat Research Team had two releases of new security content via the Enterprise ...