Splunk IT Service Intelligence

SIM Add On stopped pulling metrics

Poojitha
Path Finder

Hi All,

I need help on troubleshooting metric coming to sim_metrics i.e SIM add - on

Splunk observability is configured with a service "test". When I ran SIM command on splunk search head, I see there are metrics. Same if I run with mstats it is not returning any result. It was pulling data a week back but not now

What could be the troubleshooting steps when there is issue like this ? What are the points i have to check on ?

Summary : Data is  being pulled by SIM  Add on , So I am seeing metrics when using SIM command.  But when I try mstats on same metrics, it is not returning any result.

Can anyone help me what could be the issue. From where I have to troubleshoot ?

REgards,
PNV

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