Episodes not creating after upgrading ITSI to late...

Splunk IT Service Intelligence

Hi Team,

we facing issue in our environment, as Episodes are not generating after upgrading of ITSI 4.17.1 version.
And everything is enabled (Services, Correlation searches, NEAP policies) and even though it is not creating.
ITSI_event_grouping is enabled and Rules engine is working fine.

Please provide solution for this.

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