Splunk IT Service Intelligence

Copying ITSI Service Template from one instance (TEST) to another Instance(PROD)

saravanaa83
New Member

Hi

I created ITSI service template in the TEST environment.
I am trying to copy the service template from TEST to PROD.

For that, I have checked in "itsi_service_template.conf", but it is not present in the file of all ITSI Modules(ITSI, SA-ITOA..etc).

Please guide me where I can get the details to copy service template from TEST to PROD

0 Karma

aromanauskas
Path Finder

The service templates are stored in 2 locations. There will be a .conf under the module that you created the service template of /opt/splunk/etc/apps/{DA-Module}/default/itsi_service_template.conf AND there will be configuration in the KVSTORE. This is NOT a simple task to extract from the kvstore and re-import to the prod kvstore. If this is not the template of all templates that took days / weeks to develop I really would suggest you just stare and compare a new one in prod. Otherwise DEV needs to be IDENTICAL to prod or you'll be editing JSON files by hand.

0 Karma
Get Updates on the Splunk Community!

Threat Hunting Unlocked: How to Uplevel Your Threat Hunting With the PEAK Framework ...

WATCH NOWAs AI starts tackling low level alerts, it's more critical than ever to uplevel your threat hunting ...

Splunk APM: New Product Features + Community Office Hours Recap!

Howdy Splunk Community! Over the past few months, we’ve had a lot going on in the world of Splunk Application ...

Index This | Forward, I’m heavy; backward, I’m not. What am I?

April 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...