Installation

Cannot install/update apps from Splunk 4.3.3 Web GUI

balbano
Contributor

Hey guys,

Ever since I upgraded one of my indexers to Splunk 4.3.3, seems like I can no longer download apps via my proxy server.

I confirmed that my proxy is correctly defined in $SPLUNK_HOME/etc/splunk-launch.conf file:

...

http_proxy=$proxy_server:3128

https_proxy=$proxy_server:3128

...

I also confirm that my proxy server is seeing the traffic and accepting it:

...

1341584558.484 370 $splunk_indexer_ip TCP_MISS/200 14186 CONNECT splunkbase.splunk.com:443 - DIRECT/216.221.226.40 -

1341584558.603 106 $splunk_indexer_ip TCP_MISS/200 4939 CONNECT splunkbase.splunk.com:443 - DIRECT/216.221.226.40 -

...

However, when I try to download and app via the Splunk GUI, I get the following error message:

An error occurred while downloading the app: [HTTP 404] https://splunk_server:8089/services/apps/remote/entriesbyid/ui_examples

Prior to upgrading to 4.3.3, I had no issues downloading apps.

Any reason off the top why this may be happening?

Any help you can provide would be great.

Thanks.
Brian

Tags (3)
0 Karma
1 Solution

balbano
Contributor

I have looked into this further and now see that this is only an issue with the Chrome Browser. I do not experience this issue with Mozilla Firefox.

Sad how Google Maps API does not work on a Google Broswer. 😄

Anyone else having this issue?

This should probably be investigated by Splunk Support.

I am having this issue only with Splunk 4.3.3.

Thanks.
Brian

View solution in original post

0 Karma

balbano
Contributor

I have looked into this further and now see that this is only an issue with the Chrome Browser. I do not experience this issue with Mozilla Firefox.

Sad how Google Maps API does not work on a Google Broswer. 😄

Anyone else having this issue?

This should probably be investigated by Splunk Support.

I am having this issue only with Splunk 4.3.3.

Thanks.
Brian

0 Karma

balbano
Contributor

Anyone else experiencing this issue? Filed a case with Splunk Support but haven't heard back from them on this yet. Any help would be much appreciated.

0 Karma
Get Updates on the Splunk Community!

Introducing the Splunk Community Dashboard Challenge!

Welcome to Splunk Community Dashboard Challenge! This is your chance to showcase your skills in creating ...

Wondering How to Build Resiliency in the Cloud?

IT leaders are choosing Splunk Cloud as an ideal cloud transformation platform to drive business resilience,  ...

Updated Data Management and AWS GDI Inventory in Splunk Observability

We’re making some changes to Data Management and Infrastructure Inventory for AWS. The Data Management page, ...