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Data stopped being ingested via "Splunk add-on for Microsoft Office 365": SSLError

mlevsh
Builder

Hi,
We are running Splunk Enterprise version 7.2.9.1 on our Splunk environment.

We installed and configured Splunk add-on for Microsoft Office 365 (splunk_ta_o365) version 2.0.1 and were getting data successfully until few days ago. 

The error that we see is the following:


 

2020-06-16 10:33:31,183 level=ERROR pid=12626 tid=MainThread logger=splunk_ta_o365.modinputs.management_activity pos=utils.py:wrapper:67 | datainput="splunkqa_ma_auditexchange" start_time=1592318010 | message="Data input was interrupted by an unhandled exception."
...
SSLError: HTTPSConnectionPool(host='login.microsoftonline.com', port=443): Max retries exceeded with url: /12345678c-1234-5ab6-9ab12-a12bc34de5fg/oauth2/token (Caused by SSLError(SSLError(1, u'[SSL: CERTIFICATE_VERIFY_FAILED] certificate verify failed (_ssl.c:741)'),))

 


Will appreciate your guidance on how to handle this kind of errors for Splunk add-on for MS Office 365.

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