All Apps and Add-ons

Authentication Failed after starting the app

nekb1958
Path Finder

hmm, I can´t try it out cause I get -- after starting the app, and loading 100% -- an error:
Authentication Failed

What which authentication???

Looks like a redirecting problem, error shows at

https://XXX:8000/de-DE/static/app/dataflare/core/index.html

clicking OK (who means an error is ok?) leads to

XXX:8000

and yes that isn´t a valid adress (no https, ...)

that was on my mac. same error on a linux host (except the redirect to
https://XXX/en-US/app/search/dashboard_live is working)

on a windows 7 installation i can request a license. maybe i test it on my windows pc, but the production system is linux 😞

norbert (disappointed)

Tags (1)
0 Karma

DataFlare
Explorer

Please see above, issue is fixed and update is available via the download links on the app page. Thanks again!

0 Karma

nekb1958
Path Finder

no sorry this didn´t fix my problem, but you are right it´s a https problem only. after switching to http i can see the host and product id information and the "request license" button, also. so their is no excuse not to start a trial except, time 🙂

thanks for your response and help. bye norbert

0 Karma

DataFlare
Explorer

I've verified it is the https and SSL on splunk web. Sorry about this, I will have our developers look at this immediately and will notify you when an updated app is available (hopefully tonight or tomorrow). In the meantime, if possible please use http only. Thanks so much for the feedback!

0 Karma

DataFlare
Explorer

Hi Norbert, sorry this did not work out for you at first try. I am wondering if this has to do with the https authentication for the web service. Can you try switching to regular http for splunkweb to test? I will verify here if we can run on linux using https splunkweb as well. We tested in Linux and Windows, Im not sure if any beta testers used https for splunkweb, it may be a bug we will fix it asap once verified. I would really like to help you get this working, please send an email to support@biforbuildings.zendesk.com and I will contact you to do a quickstart webinar. Thanks!

0 Karma
Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...