Splunk_CiscoSecuritySuite V2 Showing all dashboard graph backgrounds as black

[smartalik]

Hi I have updated from Splunk_CiscoSecuritySuite v1.0.1 which was displaying dashboard graphs with white backgrounds and legends correctly to v2.0 where all graphs show with a black background and then you cant see any legend text which is also black. If I use the search app and goto ips_dashbaord views then the display is fine. So it would seem as though the Splunk_CiscoSecuritySuite v2 app is doing something to make the background black. I've just re-downloaded the tgz file and deleted the old dir under .etc/apps and moved the fresh Splunk_ciscoSecuritySuite back to this place and restarted splunk. The dashboard backgrounds are still black.

Any help would be very much appreciated.

[mukeshb]

Have you tried a different browser?
I faced the same issue with another app. But the black background appeared only on IE and not on Firefox or Chrome.

[mukeshb]

What ive been told by a splunk engineer (and I have no idea on how true this is) is that if you build your app/dashboards in firefox/chrome it uses html5 to render the graphs which might not work on older versions of IE and show the black background

[smartalik]

You're on the money mate. I've just loaded it up in a different browser and it most definately does display correctly. BUT my question would be why when I view the ips_dashbaord for example from the search app rather than from the Cisco Security Suite app does it display correctly in IE? I would still suggest there is something "odd/different" in the Cisco Security Suite v2 app that is causing the IE issue. I know it seems to use this JSChart module and I did read that it would also display colours as black if it couldnt interpret the # colour codes. Our SOE is for IE only 😕

Thanks Mukeshb