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Not able to view my support cases

adminssplunknum
New Member

I opened a support case at http://splunk.com/ but I am not able to view progress on the issue. I get following message while viewing 'My support cases' :

No Access - Your support level does not permit you to view issue details.

How can I view the support cases I opened ?

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phoffman_splunk
Splunk Employee
Splunk Employee

Only the Support team can look into that and fix for you. You will have to put in a ticket to Splunk support for that issue.

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