Splunk IT Service Intelligence

how to remove duplicate alerts from episode review.

Hemant1
Explorer

we are getting duplicate alerts in episode review .
need to know what required change needs to be done and where so we will not see duplicate alerts.
please help here .

Thanks in advance.

Tags (2)
0 Karma

szhou_splunk
Splunk Employee
Splunk Employee

Hi, @Hemant1 ,
Did you see the issue consistently or very often? If yes, it may related to phased_execution_mode which causes multiple instance of rules engine running that generate multiple episodes and grouped events. You can try to set the following properties in etc/system/local/limits.conf:
[search]
phased_execution_mode = auto
And restart the itsi_event_grouping savedsearch.
If it still doesn't work, please check what is the version of ITSI and Splunk Enterprise, and check how many rules engine processes running on SHs.

Hemant1
Explorer

@szhou_splunk we have performed the same suggested by you,but unfortunately it didnt work .
please help here .

0 Karma
Get Updates on the Splunk Community!

Welcome to the Splunk Community!

(view in My Videos) We're so glad you're here! The Splunk Community is place to connect, learn, give back, and ...

Tech Talk | Elevating Digital Service Excellence: The Synergy of Splunk RUM & APM

Elevating Digital Service Excellence: The Synergy of Real User Monitoring and Application Performance ...

Adoption of RUM and APM at Splunk

    Unleash the power of Splunk Observability   Watch Now In this can't miss Tech Talk! The Splunk Growth ...