Unable to create inputs on Splunk Cloud instance and website monitoring

[jageoforce]

I just had the Website Monitoring app installed on my Cloud instance. I have a few issues.

On the Status Overview page, I get a message that says "Create an input to monitor a website. Create a website monitoring input now." Clicking that takes me to an Add Data page but the web_ping type (as specified from the URL) is not available and the right side iframe has a 404.

When attempting to create inputs on the Create Inputs tab, I get an error that says "1 input was not created." If I attempt to add the checkbox "Dont create input if URL already monitored" I just get a progress bar that doesn't move.

Checking the logs for troubleshooting, I see a lot of these

2019-10-15 16:07:56,626 ERROR   [redacted] proxy:196 - [HTTP 403] Client is not authorized to perform requested action; https://127.0.0.1:8089/services/shcluster/status?output_mode=json
Traceback (most recent call last):
  File "/opt/splunk/lib/python2.7/site-packages/splunk/appserver/mrsparkle/controllers/proxy.py", line 174, in index
    timeout=simpleRequestTimeout
  File "/opt/splunk/lib/python2.7/site-packages/splunk/rest/__init__.py", line 536, in simpleRequest
    raise splunk.AuthorizationFailed(extendedMessages=uri)
AuthorizationFailed: [HTTP 403] Client is not authorized to perform requested action; https://127.0.0.1:8089/services/shcluster/status?output_mode=json

Any help would be appreciated.

[LukeMurphey]

What version are you using? I tested this and mine works. This looks to me like a bug but I'm wondering if it only affects older versions of the app.

[jageoforce]

I ended up just scrapping the app entirely and going with a purpose-built solution outside the Splunk ecosystem.

[adonio]

Disclaimer - I do not work for Splunk, this is not an official Splunk response to your question!
You can not add inputs on your Splunk Cloud Search Head this is due to service offering and SLAs offered to clients.
therefore, build a Heavy Forwarder, install the website monitoring app and send data to your Splunk Cloud
use the current app on your SH to view the data ...
also iitc, there is an index associated with the app, you might need to create that index too

hope it helps