All Apps and Add-ons

Loading loop add on microsoft cloud service- Having configuration problem

lmaurogomez
Engager

hello, i have a problem to configure add on microsoft cloud service. In the tab "configuration" and "inputs", always figure "loading".
I dont see any other thing that "loading".
I have install de add on on Indexer 7.2.3v
someone has the same problem?

thanks!!,hello, i have a problem to configure add on microsoft cloud service. In the tab "configuration" and "inputs", always figure "loading".
I dont see any other thing that "loading".
I have install de add on on Indexer 7.2.3v
someone has the same problem?

Thank you so much

Labels (2)

VatsalJagani
SplunkTrust
SplunkTrust

(Just come across this question, hence answering now.)

There could be multiple reasons why the Add-on UI is not loading.

  • Incorrectly configured Add-on from the backend.
  • Missing config or spec file.
    • Generally happens on classic Splunk Cloud instance as it removes the inputs.conf.spec and inputs.conf files.
  • The user doesn't have admin access.

If you are facing the issue on Splunk Cloud:

If you are facing the issue in an On-prem environment:

  • Make sure you have not misconfigured anything from the backend.
  • Make sure you have all the configuration files properly as they came from Splunkbase.
  • Also, you can run index=_internal "error", to find more details.

 

I hope this helps!! Karma/upvote would be appreciated!!!

0 Karma

povares_splunk
Splunk Employee
Splunk Employee

Try this:

vi /opt/splunk/etc/apps/Splunk_TA_microsoft-cloudservices/bin/splunktamscs/ca_certs_locater.py

Look for TEMP_CERT_FILE_PATH
and update it to '/etc/pki/tls/certs/ca-bundle.crt'

TEMP_CERT_FILE_PATH = '/etc/pki/tls/certs/ca-bundle.crt'

Save the changes and restart Splunk

Please let us know if this works for you.

https://splunkcommunities.force.com/customers/apex/ArticleDetailPage?URLName=Add-on-Microsoft-Cloud-...

0 Karma

claudio_manig
Communicator

Solution? - Same story here

0 Karma

jimgeraud
New Member

What OS are you running on?

0 Karma

claudio_manig
Communicator

Win 2012-

0 Karma

luca_mazzocchi
New Member

I have the same issue!
Have you found the solution to the problem?

Regards

0 Karma

psuthakar
New Member

I'm also getting the same. Can anybody suggest? Thanks

0 Karma
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