Getting Data In

Why are we unable to connect to Splunk Cloud from Mule?

mragavan
New Member

Hi,

I tried using HEC and configured log4j as mentioned below in Mule,
but I'm getting a connection timed out error.

<Http name="Splunk"
        url="https://***url****.com:8088/services/collector/raw">
        <Property name="Authorization" value="*****token****" />
        <PatternLayout pattern="%-5p %d [%t] %X{correlationId}%c: %m%n" />
    </Http>

Added following dependency in pom

<dependency>
        <groupId>org.apache.logging.log4j</groupId>
        <artifactId>log4j-core</artifactId>
        <version>2.10.0</version>
    </dependency>
    <dependency>
        <groupId>org.apache.logging.log4j</groupId>
        <artifactId>log4j-api</artifactId>
        <version>2.10.0</version>
    </dependency>
    <dependency>
        <groupId>com.splunk.logging</groupId>
        <artifactId>splunk-library-javalogging</artifactId>
        <version>1.7.1</version>
    </dependency>

Error:

Log4j2-TF-7-AsyncLoggerConfig--4 ERROR Unable to send HTTP in appender [Splunk] java.net.ConnectException: Connection timed out: connect

Any help is appreciated.

0 Karma

evania
Splunk Employee
Splunk Employee

Hi @mragavan ,

Did you have a chance to check out an answer? If it worked, please resolve this post by approving it! If your problem is still not solved, keep us updated so that someone else can help you.

Thanks for posting!

0 Karma

DavidHourani
Super Champion

Hi @mragavan,

A time out usually indicates that a firewall could be blocking your connectivity.

Could you run the following see if you're able to get a connection : telnet HEC_IP 8888

Cheers,
David

0 Karma
Get Updates on the Splunk Community!

Routing logs with Splunk OTel Collector for Kubernetes

The Splunk Distribution of the OpenTelemetry (OTel) Collector is a product that provides a way to ingest ...

Welcome to the Splunk Community!

(view in My Videos) We're so glad you're here! The Splunk Community is place to connect, learn, give back, and ...

Tech Talk | Elevating Digital Service Excellence: The Synergy of Splunk RUM & APM

Elevating Digital Service Excellence: The Synergy of Real User Monitoring and Application Performance ...