Splunk IT Service Intelligence

In Splunk IT Service Intelligence, why are the following entity rules not filtering?

madavis1986
Explorer

The intent of the following configuration is to create 6 different services that use the same set of KPIs, which differ only by which host the KPI should be applied to.

I have created 6 Services based on a Service Template. (all KPIs use base searches)

My service template lists entity rules detailing 6 possible hosts.
Ex:
alias "host" matches "server_name1"
OR
alias "host" matches "server_name2"
OR
...etc

Each of the 6 services (created by the service temple) has one entity rule defined
Ex:
Service Host1_Service has the following entity rule
alias "host" matches "server_name1"

This configuration results in each of the 6 Services that report identical results because they are doing no entity (aka host) filtering. Why is the dynamic filtering not being applied?

0 Karma

m98i993
New Member

The key lies in the setting in the base Search and the setting in the Entity. All of those will have to match. It also took me a while to figure out how to use this feature.

0 Karma

tomasmoser
Contributor

Same issue on my ITSI 4.0.4. Crazy behavior. I am scratching my head.

0 Karma
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