Training + Certification Discussions

How can i do training if my account is expired?

SB_splunk13
Engager

My 1 month subscription for splunk is expired for Fundamental training.
I am able to login by cannot select the training

any guidance on how can I do the training now please?

Tags (2)

Rizzkhn
New Member

It appears that logging out and back in will fix the problem. It indicated it needed to uninstall my downloads, which I didn't want to do. I presubscribed a second time through Google Play, which fixed the problem, then emailed them to request a refund. After four days, they responded by cancelling the extra subscription.

And when I submitted my support request, I received this auto response email.

0 Karma

richgalloway
SplunkTrust
SplunkTrust

The expectation is you will complete the training before your account expires.

Contact the training office at education_amer@splunk.com for assistance.

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If this reply helps you, Karma would be appreciated.
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