All Apps and Add-ons

Error while Entering Credential for the first time for Qualys Technology Add-on in Splunk

ayushchoudhary
Path Finder

Got below error while Entering Credential for the first time for Qualys Technology Add-on in Splunk:

Encountered the following error while trying to update: Error while posting to url=/servicesNS/nobody/TA-QualysCloudPlatform/qualys/qualys_configure/setupentity

0 Karma
1 Solution

ayushchoudhary
Path Finder

I am Answering my question myself.
there are two things we need to check.
1. firewall, Is the splunk able to connect to Qualys cloud.
2. make sure not to use http:// in the proxy entry.

I sorted both of them and the first time credentials worked.

View solution in original post

0 Karma

ayushchoudhary
Path Finder

I am Answering my question myself.
there are two things we need to check.
1. firewall, Is the splunk able to connect to Qualys cloud.
2. make sure not to use http:// in the proxy entry.

I sorted both of them and the first time credentials worked.

0 Karma

gautham
Explorer

The error you're seeing is usually encountered when trying to update credentials that are already set. The solution is to delete TA-QualysCloudPlatform/local/passwords.conf file and restart your Splunk. Then set your new credentials.

Please let me know whether this solves your problem or not.

0 Karma

ayushchoudhary
Path Finder

I an trying to set the Credentials for the first time.
Also there is no local directory under TA-QualysCloudPlatform

0 Karma

vnguyen46
Contributor

It's been a while but btw I get here. The password.conf is located at this folder in the HF or where you installed the TA:
/opt/splunk/etc/apps/TA-QualysCloudPlatform/local

0 Karma
Get Updates on the Splunk Community!

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...

What's new in Splunk Cloud Platform 9.1.2312?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.1.2312! Analysts can ...