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Why does the license, PI server, and port for the piwebapi (saved) does not show me the list of PI servers?

tal123
Engager

Hello
i have a PI data archive server(PI 2017 R2) with PI+AF and PIVISION installed that is working OK (PIWEBAPI of course is installed and the PI web crawler)
I can do web API search for tag pi from the splunk server via piwebapi cmd's.
i can even navigate to PIVISION from the SPLUNK server and do search for pi tags and see data !!

But the configuration of the SPLUNK where you specify the license and the PI server and port for the piwebapi (saved) does not show me the list of PI servers (or AF) so basically i cannot proceed from that step with the SPLUNK configuration

Any suggestions ?
Tal

0 Karma
1 Solution

tal123
Engager

Hi All
Thank you for replaying
Im the PI system admin
the customer did the SPLUNK installation etc.
we followed the pre-requisite and installation guide.
it is really not clearly written in it that in the AF server DB (configuration) under the webapi element there is an attribute name authentication where you should change to BASIC
After several hours we figured that and then establish connection and saw the DATA Archive server in the list.

View solution in original post

0 Karma

tal123
Engager

Hi All
Thank you for replaying
Im the PI system admin
the customer did the SPLUNK installation etc.
we followed the pre-requisite and installation guide.
it is really not clearly written in it that in the AF server DB (configuration) under the webapi element there is an attribute name authentication where you should change to BASIC
After several hours we figured that and then establish connection and saw the DATA Archive server in the list.

0 Karma

richgalloway
SplunkTrust
SplunkTrust

@tal123 If your problem is resolved, please accept the answer to help future readers.

---
If this reply helps you, Karma would be appreciated.
0 Karma

optimate
New Member

Thankyou for the feedback i can see this in the FAQ but will add it to the install documentation for ease of Install.

Thanks
Chris

0 Karma

optimate
New Member

Hi

Did you follow the Installation documentation to make sure you have all prerequisites Installed?

This could be due to Java not currently being installed on the Splunk server.
Also is the account you are using at the bottom of the config page the same one you can connect to PI with?

Thanks
Chris

0 Karma
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