Why do I keep getting an error in Afterglow on Windows 2016 / Splunk 7x?

[TobiasBoone]

Wondering if anyone has afterglow running in a windows environment on splunk 7x. I have perl installed and graphviz... but I keep getting an error:

AfterGlow was not able to generate a graph. Please check the neato directory in the AfterGlow Setup.

.conf looks like:

[afterglow]
disabled = 0
neato_path = C:\Program Files (x86)\Graphviz2.38\bin
perl_path = C:\Perl64\bin

errors in _internal are:

2018-04-10 14:01:58,141 ERROR   [5acd0a253425c6bf216a0] AfterGlow:107 - command_used: "C:\Perl64\bin"\perl "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"\..\..\..\afterglow\afterglow.pl -c "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"\..\..\..\afterglow\sample.properties -a -e 1.2 | "C:\Program Files (x86)\Graphviz2.38\bin"\neato -Tgif -o "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"\..\..\static\afterglow1523386915.320.gif -Tcmapx -o "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"\..\..\static\afterglow1523386915.320.map
2018-04-10 14:01:58,009 INFO    [5acd0a253425c6bf216a0] AfterGlow:83 - perl path: "C:\Perl64\bin"\perl
2018-04-10 14:01:58,009 INFO    [5acd0a253425c6bf216a0] AfterGlow:82 - neato path: "C:\Program Files (x86)\Graphviz2.38\bin"\neato

[TobiasBoone]

[afterglow]
disabled = 0
neato_path = C:\Program Files (x86)\Graphviz2.38\bin
perl_path = C:\Perl64\bin

from reading the default confs this is what I am thinking it should be... but not entirely sure.

[TobiasBoone]

raffy, can you confirm my formatting within the .conf file is correct?

The examples shown are in a few different permutations depending on where you look

In the gui, path to neato indicated no escaping of \ with a trailing \; as with perl, however the example in perl showed escaped \

Right how it is complaining that AfterGlow was not able to generate a graph. Pleach check the neato directoy in AfterGlow Setup. Really would like this to work and I know I am close but there is some nuance that is getting me.

[raffy]

What happens when you run that command on the command line:

"C:\Perl64\bin"\perl "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"......\afterglow\afterglow.pl -c "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"......\afterglow\sample.properties -a -e 1.2 | "C:\Program Files (x86)\Graphviz2.38\bin"\neato -Tgif -o "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"....\static\afterglow1523386915.320.gif -Tcmapx -o "E:\splunk\etc\apps\afterglow\appserver\modules\AfterGlow"....\static\afterglow1523386915.320.map

i am a bit suspicious of all those dots in there. they might be wrong... they should be separated by a backslash, but try the command and see what happens.