All Apps and Add-ons

Splunk Add-on for ServiceNow: Is there a way to include a long description of incidents?

chito
New Member

SNOW TA only allow to post the "short description" in Incident. Short description in SNOW is only limited to 40 characters, is there a way to include 'Description' (long description) when posting an SNOW Incident?

0 Karma

hardikJsheth
Motivator

I haven's used Splunk_TA _Snow, but I have used custom python script for sending tickets to SNOW. We were using "additional_comments" fields for doing this. I think Splunk_TA_Snow should upport it.

0 Karma
Get Updates on the Splunk Community!

Announcing Scheduled Export GA for Dashboard Studio

We're excited to announce the general availability of Scheduled Export for Dashboard Studio. Starting in ...

Extending Observability Content to Splunk Cloud

Watch Now!   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to leverage ...

More Control Over Your Monitoring Costs with Archived Metrics GA in US-AWS!

What if there was a way you could keep all the metrics data you need while saving on storage costs?This is now ...