All Apps and Add-ons

Cisco Networks App for Splunk Enterprise: Why am unable to view "Cisco_Device" lookup?

smitra_splunk
Splunk Employee
Splunk Employee

Hi,

I'm trying to get devices to show up under the Inventory -> Devices menu but nothing is displayed in the "software versions", "models", "mnemonics" panels. But there are plenty of IOS logs from routers and switches with sourcetype set to cisco:ios and eventtype cisco_ios.
Upon clicking a device IP on the Devices panel at the bottom of the page and new view opens up with a yellow triangle warning " The lookup table 'Cisco_Device' is invalid." There is nothing displayed on the entire Device view. Is this lookup supposed to exist or created manually ?

thanks,
Shreedeep Mitra.

0 Karma
1 Solution

mikaelbje
Motivator

Hi,

This feature requires Smart Call Home enabled on the devices and will only work on higher end devices. See the Help page in the app for info on setting this up.

I'm going to rip this feature out of the app since it's very flaky, so I suggest that you don't go down this road. You'll be better off getting this data from Cisco Prime Infrastructure or another NMS instead of relying on Smart Call Home.

Cheers,
Mikael

View solution in original post

mikaelbje
Motivator

Hi,

This feature requires Smart Call Home enabled on the devices and will only work on higher end devices. See the Help page in the app for info on setting this up.

I'm going to rip this feature out of the app since it's very flaky, so I suggest that you don't go down this road. You'll be better off getting this data from Cisco Prime Infrastructure or another NMS instead of relying on Smart Call Home.

Cheers,
Mikael

Get Updates on the Splunk Community!

What's new in Splunk Cloud Platform 9.1.2312?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.1.2312! Analysts can ...

What’s New in Splunk Security Essentials 3.8.0?

Splunk Security Essentials (SSE) is an app that can amplify the power of your existing Splunk Cloud Platform, ...

Let’s Get You Certified – Vegas-Style at .conf24

Are you ready to level up your Splunk game? Then, let’s get you certified live at .conf24 – our annual user ...