Getting Data In

After installing the Splunk Trial version on Windows, why is it not allowing me to login?

ramseydlcp
New Member

I just installed the Splunk Trial version on a Windows 10 64 bit PC but it will not allow me to login. It says username/password not correct - notify the Splunk administrator. But the Splunk administrator would be me.

0 Karma
1 Solution

jethompson_splu
Splunk Employee
Splunk Employee

Hello ramseydlcp,

As @ChrisG stated the default username/password for a Splunk Installation are:

username: admin
password: changeme

Upon first login you will be asked to change the Admin Password. Now if this Username/Password combination is not working for the First Login, then you would need to attempt the steps that @MuS suggested in regards to removing the passwd file in the Splunk etc/ directory.

The typical installation directory on a Windows Instance is: C:\Program Files\Splunk\
http://docs.splunk.com/Documentation/Splunk/6.5.2/Installation/InstallonWindows

By default, the installer puts Splunk Enterprise into \Program Files\Splunk on the system drive.
This documentation set refers to the Splunk Enterprise installation directory as
$SPLUNK_HOME or %SPLUNK_HOME%.
Blockquote

So for a Windows Installation the passwd file would be located: C:\Program Files\Splunk\etc\passwd . As a "Best Practice" I would recommend making a "backup" of the original file just for "Safety". Once the file has either been removed or renamed (to make a backup) then restart your Splunk Service on that Windows machine and you should be able to login as the Admin user using the Splunk Default Username/Password of admin/changeme

View solution in original post

fdrean
New Member

Hello jethompson,
I just installed the Splunk Trial version on a Windows 7 64 bit PC (older release and I replaced enttrial.lic file in dowload-trial directory)
I tried your tips and it worked well for me.

Thanks

0 Karma

jethompson_splu
Splunk Employee
Splunk Employee

@fdrean -- Glad to hear that information helped you out.

0 Karma

jethompson_splu
Splunk Employee
Splunk Employee

Hello ramseydlcp,

As @ChrisG stated the default username/password for a Splunk Installation are:

username: admin
password: changeme

Upon first login you will be asked to change the Admin Password. Now if this Username/Password combination is not working for the First Login, then you would need to attempt the steps that @MuS suggested in regards to removing the passwd file in the Splunk etc/ directory.

The typical installation directory on a Windows Instance is: C:\Program Files\Splunk\
http://docs.splunk.com/Documentation/Splunk/6.5.2/Installation/InstallonWindows

By default, the installer puts Splunk Enterprise into \Program Files\Splunk on the system drive.
This documentation set refers to the Splunk Enterprise installation directory as
$SPLUNK_HOME or %SPLUNK_HOME%.
Blockquote

So for a Windows Installation the passwd file would be located: C:\Program Files\Splunk\etc\passwd . As a "Best Practice" I would recommend making a "backup" of the original file just for "Safety". Once the file has either been removed or renamed (to make a backup) then restart your Splunk Service on that Windows machine and you should be able to login as the Admin user using the Splunk Default Username/Password of admin/changeme

MuS
SplunkTrust
SplunkTrust

goto to %SPLUNK_HOME%/etc (where %SPLUNK_HOME% is the install directory of your Splunk) and delete the file passwd restart the Splunk service and it will re-create the file and you will be able to login using the default user and pwd which is the one provided by @ChrisG

0 Karma

ChrisG
Splunk Employee
Splunk Employee

It says this when you try admin/changeme?

0 Karma
Get Updates on the Splunk Community!

.conf24 | Registration Open!

Hello, hello! I come bearing good news: Registration for .conf24 is now open!   conf is Splunk’s rad annual ...

Splunk is officially part of Cisco

Revolutionizing how our customers build resilience across their entire digital footprint.   Splunk ...

Splunk APM & RUM | Planned Maintenance March 26 - March 28, 2024

There will be planned maintenance for Splunk APM and RUM between March 26, 2024 and March 28, 2024 as ...