"splunkjs/6.6.js was not found" error messages when launching custom application on Splunk 6.5.2

[lkoniecki]

Hello,

I have a problem running my application on Splunk 6.5.2 (it is working on 6.3.9 and 6.4.5).

When I open application there is a "Loading Results..." message forever and no results are being shown. There are errors in the web_access and web_service log files.

Error:

2017-02-20 19:38:52,360 INFO     [58ab37bc5b7f1b9c6f3fd0] error:138 - Masking the original 404 message: 'The path '/en-us/static/@undefined/build/splunkjs/6.6.js' was not found.' with 'Page not found!' for security reasons
2017-02-20 19:38:52,391 INFO     [58ab37bc637f1b9c717410] error:138 - Masking the original 404 message: 'The path '/en-us/static/@undefined/build/splunkjs/5.5.js' was not found.' with 'Page not found!' for security reasons
2017-02-20 19:38:52,568 INFO     [58ab37bc907f1bbc18cd90] error:138

Log extract:

>: /opt/splunk/var/log/splunk# tail -f web_access.log web_service.log
==> web_access.log <==
127.0.0.1 - - [20/Feb/2017:19:38:47.528 +0100] "GET /en-US/static/fonts/splunkicons-regular-webfont.woff HTTP/1.1" 200 13792 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/static/splunkjs/css/bootstrap.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37b7877f1b9c717650 4ms
127.0.0.1 - - [20/Feb/2017:19:38:47.531 +0100] "GET /en-US/static/fonts/roboto-light-webfont.woff HTTP/1.1" 200 113972 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/static/splunkjs/css/bootstrap.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37b7887f1b9c717850 11ms
127.0.0.1 - - [20/Feb/2017:19:38:47.532 +0100] "GET /en-US/static/fonts/roboto-regular-webfont.woff HTTP/1.1" 200 114536 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/static/splunkjs/css/bootstrap.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37b7887f1bbc09d2d0 10ms
127.0.0.1 - - [20/Feb/2017:19:38:47.527 +0100] "GET /en-US/static/app/DCRUMSplunkApplication/about-graphic.png HTTP/1.1" 200 6704 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/en-us/DCRUMSplunkApplication/dataSources/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37b7877f1b9c717110 17ms
127.0.0.1 - - [20/Feb/2017:19:38:47.549 +0100] "GET /en-US/static/fonts/roboto-bold-webfont.woff HTTP/1.1" 200 117092 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/static/splunkjs/css/bootstrap.css" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37b78c7f1b9c717e50 3ms
127.0.0.1 - - [20/Feb/2017:19:38:51.626 +0100] "GET /en-us/static/@undefined/img/skins/default/loading_medium_green.png HTTP/1.1" 200 1433 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/en-us/DCRUMSplunkApplication/dataSources/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37bba07f1b9c6f3e50 3ms
127.0.0.1 - - [20/Feb/2017:19:38:51.630 +0100] "GET /en-us/static/@undefined/img/skins/default/loading_medium_green_2x.png HTTP/1.1" 200 2650 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/en-us/DCRUMSplunkApplication/dataSources/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37bba17f1b9c717110 3ms
127.0.0.1 - - [20/Feb/2017:19:38:52.357 +0100] "GET /en-us/static/@undefined/build/splunkjs/6.6.js HTTP/1.1" 404 3189 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/en-us/DCRUMSplunkApplication/dataSources/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37bc5b7f1b9c6f3fd0 4ms
127.0.0.1 - - [20/Feb/2017:19:38:52.387 +0100] "GET /en-us/static/@undefined/build/splunkjs/5.5.js HTTP/1.1" 404 3189 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/en-us/DCRUMSplunkApplication/dataSources/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37bc637f1b9c717410 5ms
127.0.0.1 - - [20/Feb/2017:19:38:52.565 +0100] "GET /en-us/static/@undefined/build/splunkjs/3.3.js HTTP/1.1" 404 3189 "http://gdnv117905spl1.lab.dynatrace.org:8000/dj/en-us/DCRUMSplunkApplication/dataSources/" "Mozilla/5.0 (Macintosh; Intel Mac OS X 10.12; rv:51.0) Gecko/20100101 Firefox/51.0" - 58ab37bc907f1bbc18cd90 4ms

==> web_service.log <==
2017-02-20 19:38:00,942 INFO     [58ab3788f07f1bbc409850] cached:77 - memoized decorator used on function <function getEntities at 0x7f1bc0f42050> with non hashable arguments
2017-02-20 19:38:00,963 INFO     [58ab3788f07f1bbc409850] cached:77 - memoized decorator used on function <function getEntities at 0x7f1bc0f42050> with non hashable arguments
2017-02-20 19:38:01,047 WARNING     [58ab3788f07f1bbc409850] appnav:385 - An unknown view name "redirect" is referenced in the navigation definition for "DCRUMSplunkApplication".
2017-02-20 19:38:01,048 INFO     [58ab3788f07f1bbc409850] cached:77 - memoized decorator used on function <function getEntities at 0x7f1bc0f42050> with non hashable arguments
2017-02-20 19:38:01,120 WARNING     [58ab3788f07f1bbc409850] appnav:385 - An unknown view name "redirect" is referenced in the navigation definition for "DCRUMSplunkApplication".
2017-02-20 19:38:01,145 INFO     [58ab3788f07f1bbc409850] view:1109 - PERF - viewType=modules viewTime=0.1053s templateTime=0.077s
2017-02-20 19:38:47,342 INFO     [58ab37b7567f1b9c703090] error:138 - Masking the original 404 message: 'The path '/en-US/static/app/DCRUMSplunkApplication/favicon.ico' was not found.' with 'Page not found!' for security reasons
2017-02-20 19:38:52,360 INFO     [58ab37bc5b7f1b9c6f3fd0] error:138 - Masking the original 404 message: 'The path '/en-us/static/@undefined/build/splunkjs/6.6.js' was not found.' with 'Page not found!' for security reasons
2017-02-20 19:38:52,391 INFO     [58ab37bc637f1b9c717410] error:138 - Masking the original 404 message: 'The path '/en-us/static/@undefined/build/splunkjs/5.5.js' was not found.' with 'Page not found!' for security reasons
2017-02-20 19:38:52,568 INFO     [58ab37bc907f1bbc18cd90] error:138

Have anyone experienced similar problems? What could be a reason of such errors?

Thanks in advance!

Regards,
luke

[lkoniecki]

I've found the answer yesterday. We are using Django, which apparently is not fully supported in 6.5 anymore.

Splunk 6.5 is not run django app?)
Django Bindings Deprecation Notice