Security

Problem with splunk login

beixiong
New Member

When I want to login splunk,it alawys shows this error message:


500 Internal Server Error
Return to Splunk home page
An error occurred while rendering the page template. See web_service.log for more details
...

But the web_service.log just include the INFO Level log, no error message.

Environment:


OS:win7 Pro 64bit
Splunk version:4.3.1,4.3.2 64bit
Browser:Firefox,IE,Google Chrome

0 Karma

cpt12tech
Contributor

I'm getting this message as well. It started when I created a user, and my own role for that user. There is something in the role that is causing the user login to display this error.

I reset my browser (history, cookies, everything), go back to my Splunk server, so I can see the login page. Then log in as an Admin and change the role that I assigned to my created user.

0 Karma

cpt12tech
Contributor

I found capability that needs to be assigned with the role. rest_properties_get. Make sure that is added to the role.

0 Karma

watsm10
Communicator

How did you solve this problem?

0 Karma

jsb22
Path Finder

Ensure the splunkweb service is started. If it is, I would try to restart it and check the windows event logs for any details it could give.

0 Karma
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