Splunk IT Service Intelligence

ITSI error loading config

olivier68
New Member

Hi,

I have installed ITSI and configured some services. It was working fine. Yet after a restart of splunk I got an error message:

Some failures occurred while attempting to import IT Service Intelligence settings from conf files for apps and modules. Please check logs for details of which settings failed to import.
10/10/2016, 10:31:29 AM

Looking in the _internal index at this time I found lot of errors like the following:
alt text

Have someone an Idea on the way to solve that?

Many thanks in advance
Olivier

0 Karma

thejeffreystone
Path Finder

I haven't seen that error, but the unable to edit error makes me think the user Splunk is running under may not have permission to modify that file. Is the SA-ITOA directory owned by the same user Splunk is running as?

0 Karma
Get Updates on the Splunk Community!

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...

What's new in Splunk Cloud Platform 9.1.2312?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.1.2312! Analysts can ...