All Apps and Add-ons

SoS says that sideview utils are not installed and will not load the SoS app

scoleman2011
New Member

Installed latest Sideview Utils and now SoS says that sideview utils are not installed and will not load the SoS app.

0 Karma

njogun
Engager

I can confirm this issue. If you have previously installed Sideview Utils (perhaps as a dependency), SoS will complain that SideView Utils are not installed. No amount of restarts will help. The solution is to modify [ui] stanza in $SPLUNKHOME/etc/apps/sideview_utils/local/app.conf to contain is_visible = true (was set to is_visible = 0). Note: setting it to is_visible = 1 didn't help, I had to use is_visible = true.

0 Karma

hexx
Splunk Employee
Splunk Employee

@scoleman2011 : Please check the following Splunk Answer for a possible solution for this problem.

Depending on the version of Splunk you are running, you may need to restart Splunk and/or refresh the static resources cache by hitting http[s]://:/_bump.

Get Updates on the Splunk Community!

Welcome to the Splunk Community!

(view in My Videos) We're so glad you're here! The Splunk Community is place to connect, learn, give back, and ...

Tech Talk | Elevating Digital Service Excellence: The Synergy of Splunk RUM & APM

Elevating Digital Service Excellence: The Synergy of Real User Monitoring and Application Performance ...

Adoption of RUM and APM at Splunk

    Unleash the power of Splunk Observability   Watch Now In this can't miss Tech Talk! The Splunk Growth ...