Knowledge Management

Chrome reported as Safari in Browser Stats Report

mapugh73
Engager

It looks like Chrome is being reported as Safari in the "Browser Stats" report in the Web Intelligence app. I think this is because Chrome's user-agent string includes the word "Safari":

Mozilla/5.0 (Windows NT 6.1) AppleWebKit/535.2 (KHTML, like Gecko) Chrome/18.6.872.0 Safari/535.2 UNTRUSTED/1.0 3gpp-gba UNTRUSTED/1.0

Is there a fix for this. I'd really like to get accurate browser utilization stats.

Thanks,
Mark

adam_scarboroug
New Member

a bit late here but- there is a pretty simple fix for this. You need to edit the event type for ua-browser-safari so that it looks like the following:

(useragent="* Safari/*" AND useragent!="* Chrome/*") OR (useragent="Safari/*" AND useragent!="* Chrome/*") OR (useragent="*+Safari/*" AND useragent!="*+Chrome/*")

you can then create a new one called ua-browser-chrome whick looks like:

useragent="* Chrome/*" OR useragent="*+Chrome*"

hope this helps anyone else who searches and finds this answer

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