Why is a user unable to search data from a certain index, even with the permissions and role assigned for the proper app?

[sunnyparmar]

I have one user (scpet) to whom I assigned rights and roles of some apps. Now the user is facing a problem that he is unable to search data from one of the indexes (sc-pet) and the mentioned index comes under (sc_monitoring) app and I gave rights to user to access this app by settings->Users and authentication->Access Control. So kindly suggest what to do in this case?

Thanks

[somesoni2 · Accepted solution]

Did you add access to the index sc-pet to the role which the user scpet is assigned to? (path: Settings » Access controls » Roles » YourUserRole » Indexes)

[sunnyparmar]

I am able to do it now.. Issue solved.. Thanks for the Guidance...

[anshul0915]

What is the resoultion i am facing the same issue

[sunnyparmar]

Thanks for replying.. as per your guidance i am doing the same thing by going in (path: Settings » Access controls » Roles » YourUserRole » Indexes) but still not able to search index (sc-pet) by scpet user. Could you please elaborate that there how I have to fill details in all steps. Like in first column Roll name I have mentioned both sc-pet (index) and scpet(user) done by both the way but not able to search so could you please specify that how to fill columns there? Thanks