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Splunk Add-On for EMC VNX: Why am I getting "Page not found!" when I try to open the EMC VNX dashboard?

gpareesi11
Path Finder

Hi,

I'm trying to deploy the Splunk Add-On for EMC VNX. I followed the procedure in the documentation and I have the following data index in the Splunk
alt text

I'm unable to receive vnx_file data.
Here is the inputs.conf:

[vnx_data_loader://LabPS_vnx_file]
network_addr = IP_StorageProcessor_A
network_addr2 = IP_StorageProcessor_B
username = encrypted
password = encrypted
platform = VNX File
site = Lab PS

I also have the following error when I try to open the EMC VNX dashboard:
alt text

I'm currently running Splunk 6.2.2 on Windows 2012 R2, I have a VNX5300 Unified with 1 Control Station and 2 SP.

Thank you

0 Karma
1 Solution

jcoates_splunk
Splunk Employee
Splunk Employee

hi,

first problem -- looks like you're indexing data from the block but not the file? I don't see anything obvious, so it's best to open a ticket so they can get a diag and look at your log files. http://docs.splunk.com/Documentation/AddOns/latest/EMCVNX/Troubleshooting if you want to shortcut that.

second problem -- there isn't a default dashboard, so that won't work. You can make a dashboard, click Add Panels and type VNX to select from the prebuilt panels that come with the Add-on.

View solution in original post

jcoates_splunk
Splunk Employee
Splunk Employee

hi,

first problem -- looks like you're indexing data from the block but not the file? I don't see anything obvious, so it's best to open a ticket so they can get a diag and look at your log files. http://docs.splunk.com/Documentation/AddOns/latest/EMCVNX/Troubleshooting if you want to shortcut that.

second problem -- there isn't a default dashboard, so that won't work. You can make a dashboard, click Add Panels and type VNX to select from the prebuilt panels that come with the Add-on.

gpareesi11
Path Finder

Hi,

I finally correct the file collection, so actually I'm getting everything from the VNX 5300.
Thanks for the default Dashboard, I've build my own using prebuilt add-on and it working.

Thank you

0 Karma

gpareesi11
Path Finder

Hi,

I'm still searching why the Add-On does'nt work, in my troubleshooting step I've found the add-on trying to access the following files without success:

"C:\Program Files\Splunk\ETC\Apps\Splunk_TA_EMC-vnx\static\appIcon.png" with error Path not found.
"C:\Program Files\Splunk\ETC\Apps\Splunk_TA_EMC-vnx\appserver\modules\view\dashboards\dashboard-en_US.html" with error Path not found.
"C:\Program Files\Splunk\ETC\Apps\Splunk_TA_EMC-vnx\appserver\modules\view\dashboards\dashboard-en.html" with error Path not found.
"C:\Program Files\Splunk\ETC\Apps\Splunk_TA_EMC-vnx\appserver\modules\view\dashboards\dashboard.html" with error Path not found.

Does some have the older version of this Add-On 1.0.1, I will try to see if I have the same problem.

Thanks

0 Karma
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