Hello,
We installed the new Splunk version 6.2, but when I want to add my license, I get the error:
Bad Request — In handler 'licenses': web_1424343100.14.lic: failed to parse license because: The license signature is not a base64-encoded string (1)
Please can you help me? I wanted to paste the license file as an attachment, but I'm short on karma points.
Thank you
Best regards,
Nelly
Solution for other users in the community:
User has updated the splunk license with file supplied by Support/Sales.
Solution for other users in the community:
User has updated the splunk license with file supplied by Support/Sales.
You say you tried pasting it?
Have you tried simply typing it manually?
Or tried re-downloading the file?
Hello Lisa,
This issue can be closed, I updated the splunk license with the file you gave me.
Thank you
Best regards,
Nelly
Hi Kevin,
Please accept the answer supplied to assist other users in the community