Installation

AIX upgrade fails with error - Dependent module /usr/local/splunkforwarder/lib/libpcre.a(libpcre.so.1) could not be loaded

sat94541
Communicator

Splunk Universal forwarder upgrade from version 5.0.4 to any 6.x on 'AIX' failed.

-The upgrade failed exactly the same way on two different systems - one was AIX 6.1 and the other was AIX 5.3.

-All of the following upgrade attempts failed
Upgrade from Splunk Universal Forwarder 5.0.4 > Splunk Universal Forwarder 6.0.1
Upgrade from Splunk Universal Forwarder 5.0.4 > Splunk Universal Forwarder 6.0.2
Upgrade from Splunk Universal Forwarder 5.0.4 > Splunk Universal Forwarder 6.0.3
Impact : Customer has over 100 Splunk Universal Forwarder to be upgraded, so impact is widespread.

This worked:
-In the past, they have upgraded ‘Splunk Universal Forwarder’ from 5.0.2 to 5.0.4 without issue.
-Fresh install of Splunk Universal forwarder 6.x works fine
-Full Instance of Splunk upgraded fine from 5.0.4 to 6.0.x

Below are the error messages when starting Splunk post-upgrade.

********** BEGIN PREVIEW OF CONFIGURATION FILE MIGRATION **********

Could not load program /usr/local/splunkforwarder/bin/splunkd:
Dependent module /usr/local/splunkforwarder/lib/libpcre.a(libpcre.so.1) could not be loaded.
Member libpcre.so.1 is not found in archive

********** END PREVIEW OF CONFIGURATION FILE MIGRATION **********

dmr2o@xxxx[QA-ILMT][/usr/local/splunkforwarder]ls -l total 232
-r--r--r-- 1 root system 510 Dec 13 16:25 README-splunk.txt
drwxr-xr-x 3 root system 4096 Dec 13 16:36 bin
-r--r--r-- 1 root system 57 Dec 13 16:28 copyright.txt
drwxr-xr-x 12 root system 4096 Dec 13 16:36 etc
-rw-r--r-- 1 root system 0 Dec 13 16:28 ftr
drwxr-xr-x 2 root system 256 Dec 13 16:36 include
drwxr-xr-x 3 root system 4096 Dec 13 16:36 lib

………….

Labels (1)
Tags (4)
0 Karma

sat94541
Communicator

Try following steps

---Delete the $SPLUNK_HOME/lib
--untar the 6.1 and upgrade.
--After taking the above steps you wil lneed to restart the host box , we believe it to be some cache maintained by AIX.

Hope it helps.

0 Karma
Get Updates on the Splunk Community!

Introducing the Splunk Community Dashboard Challenge!

Welcome to Splunk Community Dashboard Challenge! This is your chance to showcase your skills in creating ...

Built-in Service Level Objectives Management to Bridge the Gap Between Service & ...

Wednesday, May 29, 2024  |  11AM PST / 2PM ESTRegister now and join us to learn more about how you can ...

Get Your Exclusive Splunk Certified Cybersecurity Defense Engineer Certification at ...

We’re excited to announce a new Splunk certification exam being released at .conf24! If you’re headed to Vegas ...