Installation

Why does login page show "Your browser could not connect to Splunk.com..." after upgrading server to 6.2 in a closed environment with web.conf configuration?

pil321
Communicator

I just updated one of my servers to 6.2. I'm in a closed environment (no Internet connection) and I have my web.conf set as:

[settings]
....
updateCheckerBaseURL = 0
----

Now the login webpage shows "Your browser could not connect to Splunk.com......"

This was good to go on 6.1.X.

Labels (1)
1 Solution

Ellen
Splunk Employee
Splunk Employee

sjalexander
Path Finder

This isn't exactly my situation, but I came here from googling the error when I received it (new install of 6.3).

I discovered that I had an extension blocking content from quickdraw.splunk.com, which caused the page to throw the error. Backed off the extension settings and now it works.

(privacy badger on chrome, if curious)

0 Karma

abaezjob
New Member

Thanks a lot, you pointed me in the right direction. In my case the browser is firefox and the extension is badger just like in your case. Again, thanks a bunch.

0 Karma

Ellen
Splunk Employee
Splunk Employee

This has been reported as a known issue, SPL-92490 and being investigated.

http://docs.splunk.com/Documentation/Splunk/latest/ReleaseNotes/Knownissues#Upgrade_issues

pil321
Communicator

Thanks Ellen.

wpreston
Motivator

Happened to me as well...

Get Updates on the Splunk Community!

Index This | I am a number, but when you add ‘G’ to me, I go away. What number am I?

March 2024 Edition Hayyy Splunk Education Enthusiasts and the Eternally Curious!  We’re back with another ...

What’s New in Splunk App for PCI Compliance 5.3.1?

The Splunk App for PCI Compliance allows customers to extend the power of their existing Splunk solution with ...

Extending Observability Content to Splunk Cloud

Register to join us !   In this Extending Observability Content to Splunk Cloud Tech Talk, you'll see how to ...