Getting Data In

Deployment server test app download failed

antlefebvre
Communicator

I just created a test app for my environment to be pushed to a single workstation. It does not successfully deploy from this server shown in the forwarder management GUI. The error message in the splunkd.log is

01-14-2014 08:13:51.367 -0500 WARN  ClientSessionsManager - ip=10.237.1.63 name=ANT-andDESK Updating record for sc=Global Win x64 Client app=fwd_to_splunkprod: action=Install result=Fail

and

01-14-2014 08:13:51.367 -0500 WARN  ClientSessionsManager - ip=10.237.1.63 name=ANT-DESK Updating record for sc=Global Win x64 Client app=fwd_to_splunkprod: action=Download result=Fail

Not sure what to look at next to troubleshoot this issue. The forwarder creates the folder, but does not transfer the app.

0 Karma
1 Solution

lukejadamec
Super Champion

This should help with verifying your configuration, and troubleshooting.

http://wiki.splunk.com/Deploy:DeploymentServer

View solution in original post

lukejadamec
Super Champion

This should help with verifying your configuration, and troubleshooting.

http://wiki.splunk.com/Deploy:DeploymentServer

antlefebvre
Communicator

Using the Forward Management GUI I entered a server class of Global Win x86 Client. The debug said Global didn't exist. Used _ instead of spaces and the problem cleared up right away.

0 Karma

jbsplunk
Splunk Employee
Splunk Employee

You might want to turn up debugging on the client and server in $SPLUNK_HOME/etc/log.cfg. I would set the following components to debug on the server:

category.DeployedApplication=DEBUG
category.DeployedServerclass=DEBUG
category.DC:UpdateServerclassHandler=DEBUG
category.DeploymentServer=DEBUG

On the client, in the same file, I would set:

category.DC:DeploymentClient=DEBUG

Restart, then hopefully you'll find some meaningful messages in the server and/or client in splunkd.log

antlefebvre
Communicator

The splunkd process is running as root on the deployment server.

0 Karma

aholzer
Motivator

Have you made sure Splunk DeploymentServer has permissions to the files it's trying to transfer?

0 Karma
Get Updates on the Splunk Community!

What's new in Splunk Cloud Platform 9.1.2312?

Hi Splunky people! We are excited to share the newest updates in Splunk Cloud Platform 9.1.2312! Analysts can ...

What’s New in Splunk Security Essentials 3.8.0?

Splunk Security Essentials (SSE) is an app that can amplify the power of your existing Splunk Cloud Platform, ...

Let’s Get You Certified – Vegas-Style at .conf24

Are you ready to level up your Splunk game? Then, let’s get you certified live at .conf24 – our annual user ...