#Random
This is a place to discuss all things outside of Splunk, its products, and its use cases.

Problem in posting question

Jananee_iNautix
Path Finder

Hi,
My Splunk account is used for my company purpose. One of my teammates also created an acocunt but she didnot get a verification mail sent to her registered account which is the company mail id. Hence she is not able to use the account to post the questions. She tried to create a new account with the same mail id but Splunk tells it as already registered id. She even tried to reset her password through Forgot Password so as to check if she is able to get the mail from Splunk. The message was displayed on the browser that the mail has been sent but it didnot land up in her office inbox.

However other users registered for the same company is able to receive mails and post questions.
Please advise.

Tags (1)
0 Karma

alacercogitatus
SplunkTrust
SplunkTrust

Sounds like an issue with her email. Did you check Junk or Spam folders? Other than that, contact support.

0 Karma

piebob
Splunk Employee
Splunk Employee

yes, pleaase contact Support.

0 Karma

kristian_kolb
Ultra Champion

contact support. /K

0 Karma
Get Updates on the Splunk Community!

Introducing the 2024 SplunkTrust!

Hello, Splunk Community! We are beyond thrilled to announce our newest group of SplunkTrust members!  The ...

Introducing the 2024 Splunk MVPs!

We are excited to announce the 2024 cohort of the Splunk MVP program. Splunk MVPs are passionate members of ...

Splunk Custom Visualizations App End of Life

The Splunk Custom Visualizations apps End of Life for SimpleXML will reach end of support on Dec 21, 2024, ...