Installation

Login issue after upgrade from 5.0.4 to 6

jeffsegal
Explorer

I performed an upgrade from ver. 5.0.4 to 6 on a Window 2008 server and it seemed to be successful, but ever since I have been getting intermittent problems when trying to logon.

I started to receive errors like:

1. Servername:port timeout
2. or after authenticating I receive “ResponseNotReady” and this will continue until I restart the Splunk DB service.

what can I do to resolve without rebuilding.

0 Karma

Jason
Motivator

This error is likely due to Splunk being unable to talk to itself. It's a known issue with Windows, see:

http://docs.splunk.com/Documentation/Splunk/latest/ReleaseNotes/Workaroundfornetworkaccessibilityiss...

This answer has the most detailed information, in terms of users' experience.

http://answers.splunk.com/answers/68368/splunk-web-throws-responsenotready-error

0 Karma
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