All Apps and Add-ons

Access Violation, cannot read at address

Labertal
New Member

Hallo,
i have a problem with my splunk server version 5.0.5.
The Problem looks similar to this one:
http://answers.splunk.com/answers/53230/vmware-app-scheduled-searches-are-crashing
There is an error every minute.
I have the following Apps installed:
Splunk for Microsoft Exchange,
Splunk Support LDAP,
S.o.S,
Sideviews Utils,
Google Maps,
Deployment Monitor,
Keywords,
IP Reputation

Has anyone a solution for the problem?

[build 179365] 2013-10-16 15:32:38
Access violation, cannot read at address [0x0000008000031841]
Exception address: [0x00000001407165FF]
Crashing thread: dispatch
MxCsr: [0x0000000000001F80]
SegDs: [0x000000000000002B]
SegEs: [0x000000000000002B]
SegFs: [0x0000000000000053]
SegGs: [0x000000000000002B]
SegSs: [0x000000000000002B]
SegCs: [0x0000000000000033]
EFlags: [0x0000000000010202]
Rsp: [0x00000000027C8810]
Rip: [0x00000001407165FF] ?
Dr0: [0x0000000000000000]
Dr1: [0x0000000000000000]
Dr2: [0x0000000000000000]
Dr3: [0x0000000000000000]
Dr6: [0x0000000000000000]
Dr7: [0x0000000000000000]
Rax: [0x0000008000031841]
Rcx: [0x0000000002C590A0]
Rdx: [0x00000000027C8860]
Rbx: [0x000000000333CD40]
Rbp: [0x000000000333D330]
Rsi: [0x0000000002C590A0]
Rdi: [0x0000000002C592E0]
R8: [0x0000000000000000]
R9: [0x0000000002C592E0]
R10: [0x0000000000000080]
R11: [0x0000000000000003]
R12: [0x0000000000000000]
R13: [0x0000000002C59370]
R14: [0x00000000027C8B90]
R15: [0x000000000333F470]
DebugControl: [0x000000014080D8F3]
LastBranchToRip: [0x0000000000000000]
LastBranchFromRip: [0x0000000000000000]
LastExceptionToRip: [0x0000000000000000]
LastExceptionFromRip: [0x0000000000000000]

OS: Windows
Arch: x86-64

Backtrace:
[0x00000001407165FF] ?
[0x00000001404D2030] ?
[0x00000001404615F2] ?
[0x0000000140D3CC6F] ?
[0x00000001403B767D] ?
[0x0000000140D3CC6F] ?
[0x0000000140CDE3D5] ?
[0x00000001403A21A6] ?
[0x00000001403B6B94] ?
[0x0000000140CDD725] ?
[0x0000000140CE23E8] ?
[0x0000000140CEB275] ?
[0x0000000140A08E02] ?
[0x00000001400040C7] ?
[0x00000000754737D7] endthreadex + 71/272
[0x0000000075473894] endthreadex + 260/272
[0x000000007772652D] BaseThreadInitThunk + 13/96
[0x000000007795C541] RtlUserThreadStart + 33/1024
Crash dump written to: C:\Program Files\Splunk\var\log\splunk\C__Program Files_Splunk_bin_splunkd_exe_crash-2013-10-16-15-32-38.dmp

SRVSPLUNK /6.1 Service Pack 1
Threads running: 3
argv: [splunkd search --id=SummaryDirector_1381930357.115 --maxbuckets=0 --ttl=30 --maxout=50000 --maxtime=8640000 --lookups=0 --reduce_freq=10 --user=splunk-system-user --pro --roles=admin:power:splunk-system-role:user]
terminating...

0 Karma

Labertal
New Member

I´m not sure, but I think it was a problem with the IP Reputation App. I deactivated the app and the problem was solved.

0 Karma

jichen
Explorer

So,it should caused by a related scheduled search, can we see some info related in splunkd.log?I'll check later

0 Karma

jichen
Explorer

hi,I have the same problem with version 5.0.5. How to solve it.

0 Karma

hexx
Splunk Employee
Splunk Employee

I'm confident that this is crash has been already identified as SPL-68356 and fixed in Splunk 5.0.5.

0 Karma

Labertal
New Member

Thanks for the answer. I opened a support case.

0 Karma

alacercogitatus
SplunkTrust
SplunkTrust

Have you filed a Support Case for this?

0 Karma
Get Updates on the Splunk Community!

Routing logs with Splunk OTel Collector for Kubernetes

The Splunk Distribution of the OpenTelemetry (OTel) Collector is a product that provides a way to ingest ...

Welcome to the Splunk Community!

(view in My Videos) We're so glad you're here! The Splunk Community is place to connect, learn, give back, and ...

Tech Talk | Elevating Digital Service Excellence: The Synergy of Splunk RUM & APM

Elevating Digital Service Excellence: The Synergy of Real User Monitoring and Application Performance ...