Thank you for your response.
This is the layout of the log every time
Phonecall -xxx Reason: Ringing
cli= caller
The cli will always come after the ringing event.
Thank you for your time, it is really appreciated.
2017-11-21 08:08:44,254 DEBUG InteractionEvent on Phonecall-1244025-01a102b009cxxxxx, Dn: 1244xxx@RB8800, Status: Ringing, StatusChanged: true, Reason: Ringing, Extensions: {Attached Data Changed=}, TEventExtensions: , TEventReasons: null CallId: 1594
2017-11-21 08:08:44,254 DEBUG ***
2017-11-21 08:08:44,254 TRACE Constructing inbound telephony interaction , cli = 1555491xxxx, dnis = 129xxxx, entereddigits = ...
2017-11-21 08:08:44,254 TRACE Setting Telephony System Call ID to null for interaction
2017-11-21 08:08:44,254 TRACE Setting CLI to 1555491xxxx
2017-11-21 08:08:44,254 TRACE Setting DNIS to 129xxxx
2017-11-21 08:08:44,254 TRACE Setting UCID to 15xx
2017-11-21 08:08:44,254 TRACE Setting Telephony System Call ID to Phonecall-1244025-01a102b009cxxxxx
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